First-Class support for best results
Our excellent service offerings
Our service teams are well-positioned, providing excellent service to our pilot and production units nationwide. Our strong service portfolio and network ensure long-term readiness of our premium pilot and production units.
We offer:
- Troubleshooting
- Planned or Emergency On-Site assistance and repair service
- Installation, start-up and commissioning support
- Preventive (annual) Maintenance
- Comprehensive Care Plans (AMC) for Pilot product range
- Spare Part handling from our stock in Long Island
- Calibration services i.e for vacuum, pressure, ...
- Equipment with tracability according to NIST/PTB compliance)
- Assistance establishing service level agreements
- Application support in own Laboratory
Combined forces for US market
Your service competence
Elementar Americas Inc. is our official sales and service representative in the USA. Leveraging their existing infrastructure and environment, we provide optimal support of our freeze dryers in the USA.
Our success story is written by the numerous delighted customers we have served nationwide, firmly placing customer satisfaction at the core of our mission.
Contact
(+1) 856 - 787 - 0022
8:30 A.M. to 5:30 P.M. Monday – Friday
Support-us@elementar.com
8:30 A.M. to 5:30 P.M. Monday – Friday
Elementar Americas Inc.
119-121 Comac St
Ronkonkoma, NY 11779
United States
